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Frequently Asked Questions - FAQ

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Frequently Asked Questions

  1. Question 1, Since Supply Today Pty Ltd is a not well known company, how do I know you'll be around to do what I need?
  2. Question 2, Does Supply Today Pty Ltd cut corners on quality to save money?
  3. Question 3, Other consultancies advertise over the Web. Why shouldn't I play it safe and spend a little more on a big name firm?
  4. Question 4, Are you going to make me hold forever if I call you with a question?
  5. Question 5, Do you have a question that isn't addressed here?

Answer 1:

Every niche company faces this question. Supply Today Pty Ltd was established in March 1998, and we've addressed the issue with a proven track record of success on projects and assignments that we have done for many companies.  We can provide reference sites for you to ask any questions that you may have related to our ability to provide you with the results you require.

Answer 2:

No. Your cost savings are a result from our ultra-efficient business re-engineering plan and process, not compromises in service quality. Because we're consulting to, and marketing to sophisticated Companies, we provide the highest quality service backed by our ISO9001 certification.

Answer 3:

Business is all about choice, and in the end you're looking for a particular business solution. At Supply Today we believe the best way to exceed your expectations is to empower our people to act as client advocates. This means they have the authority and the responsibility to take any reasonable steps to keep you satisfied. We also think you'll appreciate the merits of paying less for the same top-tier service offered by the larger consulting companies.

Answer 4:

No. In order to keep costs low, we encourage customers to contact us via our Web site, log into our help desk or by e-mail. You can reach us 24 hours a day.

Answer 5:

Please let us know. We will make every effort to provide a most timely response. However, if you need to contact us by phone, our office lines are open 9:00 a.m. and 5:00 p.m., Monday - Friday.