Quality Management

(Requirement for ISO Certification purposes).

ISO 9001 is an international standard by ISO (the International Organisation for Standardisation) for businesses wishing to to improve overall performance and implement a quality management system in order to demonstrate quality requirements for their activities.

The updated ISO 9001:2015 standard focus on Risk-based approach on business processes and helps to determine the factors under Quality Management System for putting preventive measures and addressing risks and opportunities.

Objective of ISO:9001

Certification according to the standard ISO 9001 increases customer satisfaction and confidence among business partners, stakeholders and employees in the business and certify the ability to to provide consistent delivery of products or services.

ISO 9001 ensures a better understanding of business processes and efficient functioning of their strong involvement of top management, clear definition of responsibilities and authorities, creating the framework for continuous improvement and application of the requirements on quality, improving internal and external communication, efficient use of resources and reduce non-quality costs.

All requirements of ISO 9001 are generic and are used as the foundation framework of a quality management system.

Where any requirement(s) of ISO 9001 cannot be applied due to the nature of the business and its services, these are considered exclusion.

Where applicable other ISO standards are used.

Where any requirement(s) of ISO 9001 conflict with other ISO standards the dominant standard takes precedent.

Our Compliance Services

We can assist you move your logistics from its current state.  With our warehouse processes and documentation you will be ready to audit against ISO:9001. 

Our services include:

  • process improvement
  • documentation
  • training
  • continuous improvement
  • web based quality management system
  • record evidence and results of internal audits
  • warehouse staff training; and
  • CAPA process

Are your logistics and warehouse processes compliant?

Do you need hands-on help to achive ISO:9001?

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